About us

Appointment for Adults
To schedule an appointment with a specialist at IRIS Medical Center, you must have a valid identification document, such as a passport. If an appointment was made online or through an administrator, a patient or their representative should arrive at the facility 20 minutes before the scheduled appointment time to complete the necessary paperwork.

Patient Documentation
When addressing IRIS Medical Center LLC, a patient or their legal representative concludes a paid medical services contract. Additionally, they sign a voluntary consent for medical intervention. Following this, an outpatient medical record is created for the patient, which is kept by the medical center. The patient can obtain their outpatient medical record only with the approval of the head of the medical institution. If a patient refuses to sign the contract or provide consent for medical intervention, medical services may be denied.

Medical Care Standards
IRIS Medical Center provides services in compliance with the procedures and medical care standards approved by the Ministry of Health of Russia. https://minzdrav.midural.ru/article/show/id/1250. As necessary, you may be recommended to undergo examinations outlined in the Russian Ministry of Health standard. Following these examinations, the doctor will consult you on your health condition and outline possible treatment options.

Pre-Appointment Reminder
A day before the scheduled appointment, the administrator of IRIS MC LLC contacts the patient to remind them of their upcoming visit. The clinic is not responsible for the inability to notify the patient of the upcoming appointment if, due to some circumstances, they were unable to answer the operator’s call.

Running late for appointment
If you are running late for your appointment, please contact us in advance at the following phone numbers: +7 985 770 63 22, +7 495 930 44 27. If a patient is more than 15 minutes late, IRIS MC LLC may reschedule appointment or make appointment on another day.

Quality Control at IRIS MC LLC
It is essential for us that you receive the required scope of medical assistance. Therefore, IRIS Medical Center regularly monitors the quality of the services provided. When addressing the clinic, you can select the necessary examinations and services approved by the relevant standards.

What Is a Tax Deduction?
According to Russian legislation (Article 219 of the Tax Code of the Russian Federation), if a patient is officially employed and pays for their treatment or the treatment of their family members, they may be entitled to a refund of up to 13% of the cost of treatment and purchased medications by providing the receipts paid. Therefore, it is essential to keep all receipts to claim a 13% refund of the money spent. The maximum amount of expenses for treatment or medical insurance that you can claim for tax deduction should not exceed 120,000 Russian rubles. The right to claim a refund of part of the money spent for treatment can be exercised after the end of the calendar year. Having spent the money in the current year, you can claim a refund of 13% in the following year. If you fail to claim the deduction on time, you have three years to exercise this right. Thus, if you paid for treatment in 2018, you can claim a tax refund through 2021.

How to Apply for a Tax Deduction
To receive a tax deduction, you need to provide the following documents to the registration desk: a copy of the first pages of your passport (basic information + pages with registration) or an equivalent identification document*; a copy of your individual taxpayer identification number (INN); copies of receipts; a handwritten application. * A copy of your passport and INN is not included in the list of mandatory documents under the law. You can provide all the necessary information orally or fill in the form. IRIS Medical Center is not responsible for errors made by the client while filling in the documents. If a family member or a third party is the payer for the medical services provided, you should provide the following documents at the registration desk: copies of the patient’s and the payer’s first passport pages (basic information + pages with registration) or equivalent identification documents*; a copy of the payer’s INN; copies of receipts; a handwritten application; a child’s birth certificate (if the patient is a child)**; marriage certificate (if the patient is a spouse)**; the payer’s birth certificate (if the patient is a parent)**. The copies of the passport, INN, birth certificate and marriage certificate are not included in the list of mandatory documents under the law. You can provide all the necessary information orally or fill in the form. IRIS Medical Center is not responsible for errors made by the client while filling in the documents.

How to Obtain Copies of Medical Documents
Based on a written request, a patient, their legal representative, or an attorney-in-fact may obtain medical documents recording health conditions, as well as copies of and extracts from medical documents. Laboratory research and functional diagnostic documents are issued without a written request. Legal representatives: parents (mother, father), guardians of minor patients, guardians of patients adjudged incapacitated, or custodians of clients adjudged partially incapacitated. Attorney-in-Fact: spouse, brother, sister, grandmother, grandfather or any other person who has a notarized power of attorney. Time required for preparing copies of medical documents – up to 7 business days.